Troubleshooting
Problem
WinCollect patch upgrade fails with "Unable to run Cliniq" error.
During the patch upgrade, the process fails with an error similar to this example:
[INFO](-i-testmode) Determining newest version of cliniq, based on patch config
[ERROR](-i-testmode) Unable to find cliniq at /opt/qradar/support/cliniq or /media/updates/cliniq/cliniq
[ERROR](-i-testmode) Unable to run cliniq.
[INFO](-i-testmode) Set ip-136 status to 'Patch Test Failed'
[ERROR](-i-testmode) Patching can not continue
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000CbY7AAK","label":"QRadar-\u003EEvents-\u003EWincollect"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
13 February 2025
UID
ibm16172899