IBM Support

IJ23795: ISSUES WITH AUTOMATION SCRIPT APPLICATION LONG DESCRIPTION

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    There are a few issues with the Automation
    Script application in this version of Maximo
    
    1) If you open
    the Long description text area, it has no RTE controls.
    2) The
    Long Description itself is also empty and can't be edited
    3) If
    you move to a second tab in the application and then back to
    thee main tab the Source Code box has disappeared.
    
    STEPS TO
    REPRODUCE:
    
    Got to the Automation script application and get
    any script on screen.
    Click on the long description button, to
    the right of the script's description.
    You will see that the
    enrich text box does not show any of the controls to change the
    color/font/size of the text, and that the long description is
    not displayed (the box is empty).
    Click OK.
    
    Move to any other
    tab of the application (Variables, or Launch Points).
    Go back
    to the main tab (Automation script).
    The source code box is
    gone.
    
    You then need to reload the application to get the
    source code box back. But, you can't still access the script's
    long description.
    
    PRODUCT VERSION:
    7611
    

Local fix

  • Import the 7610 application xml as this error was introduced
    by some changes to the miniapp widget.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Automation script editor prevented the use of long           *
    * description fields                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23795

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-24

  • Closed date

    2020-08-26

  • Last modified date

    2020-08-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
27 August 2020