IBM Support

QRadar Application (App) is locked with error "The application is currently locked by another request."

Troubleshooting


Problem

QRadar App is currently "locked" when attempting to upgrade, delete, or reinstall the App.

Symptom

Unable to upgrade, delete, or reinstall the App. You get an error "The application is currently locked by another request." 

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000GnbvAAC","label":"QRadar-\u003EApps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"QRadar 7.3.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
03 April 2020

UID

ibm16152499