Question & Answer
Question
You are having connectivity problem between IBM Rule Designer and Decision Center or connectivity problem between IBM Rule Designer and Rule Execution Server. You would like to know what documentation you must collect (MustGather) so that the IBM Operation Decision Manager Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"ARM Category":[{"code":"a8m0z0000001huAAAQ","label":"Synchronization"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.10;8.9;8.8;8.7;8.6;8.5.1;8.5;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"ARM Category":[{"code":"a8m0z0000001huAAAQ","label":"Synchronization"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.10;8.9;8.8;8.7;8.6;8.5;7.5","Edition":"Enterprise","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
01 April 2020
UID
ibm16150393