Troubleshooting
Problem
An EXEC CICS INVOKE WEBSERVICE or EXEC CICS INVOKE SERVICE command in a new requestor type webservice application returns EIBRESP 16 and EIBRESP2 107 in CICS Transaction Server for z/OS (CICS TS).
Symptom
After using CETR to turn on CICS auxtrace with components EI(1-2), AP(1-2), PI(1-2), SO(1-2), and WB(1-2), the programmer ran the transaction. As a result, you see an exception trace entry:
PI 0601 PIIW EXIT - FUNCTION(INVOKE_WEBSERVICE) RESPONSE(EXCEPTION)
REASON(UNEXPECTED_NORESP) SOAP_FAULT_RESP1(3) SOAP_FAULT_RESP2(6B)
So, CICS Transaction Server for z/OS (CICS TS) appears to consider the XML to be non-SOAP compliant and is making a "NORESP" (no response) claim. But there was definitely a response, as evidenced by the contents of DFHRESPONSE.
Cause
The SOAP_FAULT_RESP1(3) SOAP_FAULT_RESP2(6B) is usually caused by an invalid MEDIATYPE in the soap response received from the server.
Trace shows:
WB 0701 WBCL EXIT - FUNCTION(READ_RESPONSE) RESPONSE(OK)
SET_BUFFER(00000000 , 000000000 , 00000100) MEDIATYPE(application/xml)
CHARSET(UTF-8)
The trace eyecatcher shows:
*....application/xml
*
* UTF-8
* ....Unsupported Media Type
Resolving The Problem
For SOAP 1.1: MEDIATYPE must be text/xml
For SOAP 1.2: MEDIATYPE must be application/soap+xml
Related Information
Document Location
Worldwide
Product Synonym
CICS/TS CICSTS CICS TS CICS Transaction Server
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Document Information
Modified date:
05 January 2026
UID
dwa1410774