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DFHXS0001 0C4 AKEA in DFHXSPW when using CA Top Secret

Question & Answer


Question

Why do I receive the following abend0C4 when running CICS Transaction Server for z/OS (CICS TS) V5.4 with CA Top Secret from CA Technologies?

 DFHXS0001  An abend (code 0C4 AKEA) has occurred at  offset X'FFFF' in module DFHXSPW 

Answer

Contact CA Technologies and request PTFs SO05586 and SO05587.

To confirm that these fixes will resolve your problem, you will need the dump of the abend 0C4. Enter IPCS command VERBX DFHPD710 'KE=1' (where "710" is for CICS TS 5.4) to display the Kernel error domain. At the time of the abend, you will see transaction CWXN is running and its stack looks like:

 KE_NUM @STACK   LEN  TYPE ADDRESS  LINK REG OFFSET ERR NAME
 011B   30623040 0210 Bot  2E903500 AE903A92 000592     DFHKETA          
 011B   30623250 03D0 Dom  2E9211E0 AE92146C 00028C     DFHDSKE          
 011B   30623620 1590 Dom  2E95F920 AE961B16 0021F6     DFHXMTA          
 011B   30624BB0 11D0 Dom  2F05D948 AF060A5E 003116     DFHPGPG          
                      Int   +0002A8 AF05DB30 0001E8     INITIAL_LINK     
 011B   30625D80 1050 Dom  2F60BD00 B440039C 000000     DFHAPLI1         
                      Int   +002D16 AF60CB5E 000E5E     CICS_INTERFACE   
 011B   30626DD0 1580 Dom  2F465F60 AF472502 00C5A2     DFHWBSR          
                      Int   +000E9C AF4661B6 000256     RECEIVE          
 011B   30628350 0F60 Dom  2EA78848 AEA7ABFE 0023B6 *Y* DFHXSPW          
                      Int   +000458 AEA78A8C 000244                      
                                INQUIRE_PASSWORD_DATA                    
 011B   3035B040 1520 Dom  2E9B8B70 2E9BDCB9 005149     DFHMEME          
                      Int   +0042AA 2E9B8F4A 0003DA     SEND             
                      Int   +001AB0 2E9BCF1A 0043AA     CONTINUE_SEND    
 011B   3035C560 0B50 Dom  2EA7D1E0 AEA7EF2E 001D4E     DFHDUDU          
                      Int   +000C6C AEA7D3F2 000212     SYSTEM_DUMP       
                      Int   +001D0C AEA7E26A 00108A     TAKE_SYSTEM_DUMP  
 Error happened in program DFHXSPW  at offset 00001D60                    
 Error did not happen under the CICS RB.                                  
 CICS and then MVS Registers and PSW follow.                               
    PSW:  078D0000 80000000 00000000 2EA7A5A8   Instruction Length:  4   Interrupt Code:  F6                                                       
    Exception Address:  00000000_7FFFF800                                  
    Execution key at Program Check/Abend: 8     Addressing Mode:  31       
    Space at Program Check/Abend: Basespace                                
  Breaking Event Address: 00000000_2D8EE56C - offset UNKNOWN in module 

If you enter option 1 from the IPCS primary option menu to Browse the dump data set starting at the PSW address in the Breaking Event Address (BEAR), 2D8EE56C in this case, then scroll backwards until you find the eyecatcher of the failing module. You will see that the BEAR points to a CA Top Secret module:

   | SAFCRPBK CAKOG00 |        
   |   ~RMID(SO05264) |        
   | ~ 20180430 13.44 |        
   |  .......CA SAF   |        
   |  R16.0   - COPYR |        

Debbie McLaughlin
IBM CICS Level 2 Support

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Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

Document Information

Modified date:
21 March 2019

UID

dwa1487886