Troubleshooting
Problem
Attempting to login to a Planning Analytics Server configured with integrated login results in error "Server Principal Name (SPN) or the security context of the destination server could not be established" when encryption type "RC4-HMAC-MD5" is disabled in Active Directory
Symptom
1)Attempts to login to the server configured with integrated login over clients such as Architect,Perspective results in error "Server Principal Name (SPN) or the security context of the destination server could not be established"
2)Enabling encryption type "RC4-HMAC-MD5" in Active Directory resolves the issue and logins work as expected.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16117520