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IJ23230: TPAE MAP TOOL ICONS DO NOT DISPLAY WHEN ISMOBILE IS ENABLED FOR ASSET, LOCATION, SR AND WO

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION
    When changing the application to
    ismobile=true in application designer the map icons no longer
    display correctly. In the display of the Map Tab in any of
    Asset, Location, Service Request or Work Order Tracking
    applications the toolbar shows most icons images do not appear,
    although they are present on hover, others show as a yellow
    bauble.
    REPRODUCTION STEPS
    Go to Application Designer ->
    ASSET
    Tick Is Mobile? Y (MAXAPPS.ISMOBILE)
    Save
    Sign out / Sign in
    Go to Assets -> Search any asset
    TAB Map
    RESULTS
    The Map icons images are not showing or just a yellow icon when
    it should display every tool bar icon that were present before
    Is Mobile? was set.
    EXPECTED RESULTS
    The expected outcome is in mobile format the images for the
    buttons should appear normally so users can see each button.
    REPORTED IN VERSION
    TPAE 7.6.1.1  - APAR IJ23230
    Spatial 7.6.0.5 - APAR  IJ23231
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Spatial users                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IJ23230 TPAE MAP TOOL ICONS DO NOT DISPLAY WHEN ISMOBILE IS  *
    * ENABLED FORASSET, LOCATION, SR AND WO                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix has been made.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23230

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-05

  • Closed date

    2020-03-09

  • Last modified date

    2020-03-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
09 March 2020