IBM Support

IJ22591: INTERMITTENT OUT OF MEMORY ISSUE CAUSES FREQUENT CRASHES IF THE WORK ORDER TABLE IS VERY LARGE

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APAR status

  • Closed as program error.

Error description

  • Problem Summary:
    In an environment with a large Work Order table, an Out of
    Memory error may cause Maximo to crash.
    Note - This fix will reduce the frequency of the out of memory
    errors, however it will not resolve the issue completely.
    
    
    Steps to Reproduce:
    N/A - can not be reproduced.
    
    
    Current Results:
    System frequently crashes due to an Out of Memory error.
    
    
    Expected results:
    Reduced frequency of crashes cause by Out of Memory error.
    
    
    Reported in Version:
    Tivoli's process automation engine 7.6.0.6
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * INTERMITTENT OUT OF MEMORY ISSUE CAUSES FREQUENT CRASHES IF  *
    * THEWORK ORDER TABLE IS VERY LARGE                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.1.2 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ22591

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-06

  • Closed date

    2020-02-19

  • Last modified date

    2020-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
19 February 2020