Release Notes
Abstract
When publishing a Microsoft® Office® document to PDF using the IBM FileNet® Rendition Engine, some or all of the watermark text as specified in the publish style template may be displayed as garbage text when viewing the published PDF.
Content
The watermark text as specified in a publish style template may display as garbage text in the published PDF if:
- the font specified for the watermark text does not support the character subset used
- the font specified for the watermark text is not installed on the Rendition Engine server
If the font specified for the watermark text does not support the character subset used, the characters will not be displayed correctly. For instance, the Arial fontl does not cover any CJK subset, therefore, for watermark text containing a mixture of English and Chinese/Japanese/Korean characters, only English characters can be displayed properly in the published PDF if the Arial font is specified for the watermark text in the publish style template.
If the font specified for the watermark text is not installed on the Rendition Engine server, the published PDF may display the watermark as garbage text because the rendering process cannot find the specified font on the Rendition Engine server to embed the needed subset into the PDF and therefore substitutes the font with another one. For instance, you might run into this situation when the computer where you use the Publishing Style Template Manager application has fonts installed that the Rendition Engine servers does not and you specify one of those fonts for the watermark text when you create or modify a publish style template.
Before you create a publish style template with watermark text, verify that the desired font supports all the characters in the watermark text. On the Rendition Engine servers you can verify the character coverage of the font from the Character Map application from Windows System Tools, or from the Insert Symbols dialog in any of the Microsoft Office authoring applications. After verifying the presence of the desired font on the Rendition Engine servers you can confirm that the watermark text is correctly displayed when you create or modify the publish style template with the Publishing Style Template Manager application.
After you install or upgrade the Rendition Engine servers, verify that the fonts specified for the watermark text for all publish style templates are installed on all Rendition Engine servers. In addition, verify that the fonts installed are consistent among all Rendition Engine servers and the computer where you use the Publishing Style Template Manager.
After you create a new publish style template, always publish a test document and verify the content, and the optional PDF security settings and watermark of the published PDF.
Related Information
[{"Product":{"code":"SSRA77","label":"FileNet Rendition Engine"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.0.0;5.1.0;5.2.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg27037900