ITCAM for Microsoft(R) App: Hyper-V Server Agent 6.3.1.10-TIV-ITM_HV-IF0001

Download Description

Copyright International Business Machines Corporation 2016.
All rights reserved.

Component: IBM(R) Tivoli(R) Composite Application Manager for
Microsoft(R) Applications: Hyper-V Server Agent,
Version 6.3.1.10

Component ID: 5724C04HV

Interim Fix 0001 (6.3.1.10-TIV-ITM_HV-IF0001)

Date: February 10, 2017

Contents:

1.0 General description
2.0 Problems fixed
3.0 Architecture and prerequisites
4.0 Image directory contents
5.0 Installation instructions
6.0 Additional installation information
7.0 Known problems and workarounds
8.0 Additional product information
9.0 Notices


1.0 General description
=======================
This fix resolves the APARs and defects listed in the "Problems Fixed"
section below.


2.0 Problems fixed
==================
The following problems are addressed by this fix.

2.1 APARs
---------
None.

2.2 Defects
-----------
None.

2.3 Enhancements
----------------
Enhancement:
Added currency support for Windows Server 2016

2.4 Superseded fixes
--------------------
None.

2.5 APARs and defects included from superseded fixes
-----------------------------------------------------
None.


3.0 Architecture and prerequisites
==================================
This fix is supported on all operating systems listed in the IBM
Tivoli Composite Application Manager for Microsoft Applications:
Hyper-V Server Agent User's Guide, version 6.3.1.10.

The following link is for the Tivoli operating system and application
support matrix. Please refer to this matrix for the latest
certification information.

http://www.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.html

3.1 Prerequisites for this fix:
-------------------------------
-IBM Tivoli Composite Application Manager for Microsoft
Applications: Hyper-V Server Agent, Version 6.3.1.10
-IBM Tivoli Monitoring, Version 6.2.3, Fix Pack 3.

4.0 Image directory contents
============================
This fix image contains the following files:
- 6.3.1.10-TIV-ITM_HV-IF0001.README - This README file
- 6.3.1.10-TIV-ITM_HV-IF0001.tar - Fix archive .tar format
- 6.3.1.10-TIV-ITM_HV-IF0001.zip - Fix archive .zip format.

Note: The .tar and .zip files are identical in content. Use the .tar
file if you are working in a UNIX(R) environment; use the .zip file if
you are working in a Windows(R) environment.

The fix archive file contains the following files:
- 6.3.1.10-TIV-ITM_HV-IF0001/khv_tems_teps_tepd_if0001.tar
- 6.3.1.10-TIV-ITM_HV-IF0001/khv_tems_teps_tepd_if0001.zip
- 6.3.1.10-TIV-ITM_HV-IF0001/KHV_winnt_tema_if0001.cab
- 6.3.1.10-TIV-ITM_HV-IF0001/KHV_wix64_tema_if0001.cab
- 6.3.1.10-TIV-ITM_HV-IF0001/KHVWINNT.dsc
- 6.3.1.10-TIV-ITM_HV-IF0001/KHVWIX64.dsc
- 6.3.1.10-TIV-ITM_HV-IF0001/hv_dd.properties
- 6.3.1.10-TIV-ITM_HV-IF0001/hv_dd_063110000.xml
- 6.3.1.10-TIV-ITM_HV-IF0001/hv_dd_063110001.xml

5.0 Installation instructions
=============================

This fix can only be installed over an existing installation. Use
the following steps to install this fix.

5.1 Before installing the fix
-----------------------------
- The prerequisites listed under section 3.1 entitled 'Prerequisites
for this fix' must be installed before this fix can be installed.

- For the purpose of this README, the symbol <CANDLEHOME> is the
IBM Tivoli Monitoring installation directory. The default value
for CANDLEHOME is '/opt/IBM/ITM' on UNIX systems and 'C:\IBM\ITM'
on Windows systems.

Before installing this fix on UNIX systems, set the environment
variable CANDLEHOME to the IBM Tivoli Monitoring installation
directory.

For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME

- Refer to section 7.0 entitled "Known problems and workarounds" before
installation.

- Because there is no uninstall utility for this fix, make sure to
perform a backup of your environment before installing this fix.

5.2 Local agent update
----------------------
1. Transfer the appropriate archive file (6.3.1.10-TIV-ITM_HV-IF0001.tar or .zip)
to a temporary directory on the system that contains the
agent code to be updated. For the purpose of this README, the
symbol <TEMP> represents the fully qualified path to this
directory. Note: On Windows systems, this path includes the drive
letter.

2. Expand the archive file using the "tar" command on UNIX systems
or an extract utility on Windows systems. This step creates a
directory structure that contains fixes for all of the supported
platforms.

3. Use the "itmpatch" command to install the fix for the operating
system of that agent. For more information on the "itmpatch"
command, see section [6.2].

On a Windows system, if the fix was expanded to
<TEMP>\6.3.1.10-TIV-ITM_HV-IF0001, the install command would be:
For 64-bit:
> itmpatch -h <CANDLEHOME>
-i <TEMP>\6.3.1.10-TIV-ITM_HV-IF0001\KHV_wix64_tema_if0001.cab
For 32-bit:
> itmpatch -h <CANDLEHOME>
-i <TEMP>\6.3.1.10-TIV-ITM_HV-IF0001\KHV_winnt_tema_if0001.cab


5.3 Remote agent update
-----------------------
1. Transfer the appropriate archive file (6.3.1.10-TIV-ITM_HV-IF0001.tar
or .zip) to a temporary directory on the IBM Tivoli Enterprise
Monitoring Server system. For the purpose of this README, the
symbol <TEMP> represents the fully qualified path to this
directory. Note: On Windows systems, this path includes the
drive letter.

2. Expand the archive file using the "tar" command on UNIX systems or
an extract utility on Windows systems. This step creates a
directory structure that contains fixes for all of the supported
platforms.

3. To add the agent fix bundles into the remote deploy depot, use
the "tacmd addBundles" command found in $CANDLEHOME/bin on UNIX
systems or in %CANDLE_HOME%\bin on Windows systems. For more
information on the "tacmd addBundles" command, see the IBM Tivoli
Monitoring Administrator's Guide.

On UNIX systems,
if the fix was expanded to <TEMP>/6.3.1.10-TIV-ITM_HV-IF0001:
> $CANDLEHOME/bin/tacmd addBundles -n -i <TEMP>/6.3.1.10-TIV-ITM_HV-IF0001

On Windows systems,
if the fix was expanded to <TEMP>\6.3.1.10-TIV-ITM_HV-IF0001:
> %CANDLE_HOME%\bin\tacmd addBundles -n -i <TEMP>\6.3.1.10-TIV-ITM_HV-IF0001

where:
-n indicates that prerequisite bundles are not automatically
added. The -n parameter must be used because the fix
directory does not contain any prerequisites that the fix
might require. Please see Section 3.1 for the prerequisites
for this fix.
-i is the directory that contains the deployment bundles to be
added to the depot.

4. To log in to the Tivoli Enterprise Monitoring server, and deploy
the fix to the appropriate nodes where the agent is running, use
the following "tacmd" commands. For more information on the
"tacmd login" and "tacmd updateAgent" commands, see the IBM Tivoli
Monitoring Administrator's Guide.

On UNIX systems:
> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>

> $CANDLEHOME/bin/tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
"tacmd updateAgent" command.

> $CANDLEHOME/bin/tacmd updateAgent -t HV
-n <Managed system name>
-v 063110001

On Windows systems:
> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
"tacmd updateAgent" command.

> %CANDLE_HOME%\bin\tacmd updateAgent -t HV
-n <Managed system name>
-v 063110001

Note:
- The component (-t) for the "tacmd updateAgent" command is
specified as two characters (HV), not three characters (KHV).
- The node (-n) for the "tacmd updateAgent" command is the managed
system name of the operating system (OS) agent to be updated.
The target node for the "tacmd updateAgent" command is always
an OS agent.

5.4 Agent support update
------------------------
This fix (6.3.1.10-TIV-ITM_HV-IF0001) includes changes to the agent
support files which need to be installed. Use the following steps
to update the Tivoli Enterprise Monitoring Server, Tivoli Enterprise
Portal Server, or Tivoli Enterprise Portal Desktop.

1. Transfer the appropriate archive file (6.3.1.10-TIV-ITM_HV-IF0001.tar
or .zip) to the Tivoli Enterprise Monitoring Servers,
Tivoli Enterprise Portal Servers, or Tivoli Enterprise Portal
Desktops.

2. Expand the archive file using the "tar" command on UNIX systems
or an extract utility on Windows systems. This step creates a
directory structure that contains fixes for all of the supported
platforms.

3. Expand the archive file (khv_tems_teps_tepd_if0001.tar or .zip)
that contains the updates for Tivoli Enterprise Monitoring Server,
Tivoli Enterprise Portal Server, and Tivoli Enterprise Portal
Desktop using the "tar" command on UNIX systems or an extract
utility on Windows systems. This step creates a directory
structure that includes a subdirectory called CD-ROM, with the
necessary updates.

4. Use the Application Support Installer(ASI) GUI or the silent
installation method to install the application support files.

GUI installation option
-----------------------
The GUI can be started by using one of the following commands
from within the CD-ROM directory where setup.jar is located.

On UNIX systems:
> ./itmasi.sh [-h <CANDLEHOME>] [-j <JAVAHOME>]

On Windows systems:
> itmasi [-h <CANDLEHOME>] [-j <JAVAHOME>]

When prompted by the Application Support Installer for the
installable media directory, select the CD-ROM directory, not the
component directory. The installer can install updates for
multiple components at the same time.

Silent installation option
--------------------------
To use the silent installation option, use one of the following
commands from within the CD-ROM directory where setup.jar is
located.

Note: Using the silent installation option for Linux and zLinux
operating systems requires the following files contained in
interim fix 6.2-TIV-ITM_ASI-IF0001:
- Linux: setupLinux.bin
- zLinux: setupLinux390.bin
Follow the installation instructions contained in the
"6.2-TIV-ITM_ASI-IF0001.README".

On UNIX systems:
> ./itmasi.sh -h <CANDLEHOME>[-silent]
[-r <response file>]
[-j <JAVAHOME>]

On Windows systems:
> itmasi -h <CANDLEHOME> [-silent]
[-r <response file>]
[-j <JAVAHOME>]

where:
-h <CANDLEHOME> - Required. The path to the IBM Tivoli
Monitoring installation directory.

-r <response file> - Required. Customized response file name.
The default response file "response.txt" in
the CD-ROM directory can be copied and modified
for your environment. Do not update "response.txt".

-j <JAVAHOME> - Optional. The fully-qualified path to the "bin"
directory where Java(R) is installed. The
location of Java on your system might vary.

5. The next panel presented by the Application Support Installer asks
for the selection of which Tivoli Monitoring components you want
to add application support to. For this fix, check or clear the
check boxes as follows:

checked - Tivoli Enterprise Monitoring Server (TEMS)
checked - Tivoli Enterprise Portal Server (TEPS)
checked - Tivoli Enterprise Desktop Client (TEPD)

Continue through the remaining GUI panels selecting the Monitoring
Agent for Microsoft Hyper-V Server 06.31.10.01 support to
complete the installation.

6. If the Tivoli Enterprise Portal Desktop or Tivoli Enterprise Portal
Browser was running when the update was installed, it must be
restarted.


6.0 Additional installation information
=======================================

6.1 Additional information on using "itmpatch" command
------------------------------------------------------
The "itmpatch" command has the following syntax:

Usage: itmpatch -h <installation home> [OPTIONS]

itmpatch -h <installation home>
-t { <patch_file_directory> | <patch_file> }

itmpatch -h <installation home>
-i { <patch_file_directory> | <patch_file> }

where:
-h Specifies the IBM Tivoli Monitoring installation directory
-i Specifies the path to the directory or patch file to be installed
-t Generates a report of the actions to be taken by the patch


For example, on UNIX systems:
- To preview the fix installation, use the "-t" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -t <TEMP>

- To install the fix, use the "-i" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -i <TEMP>

where:
<CANDLEHOME> is the fully qualified IBM Tivoli Monitoring
installation directory. On Windows systems, this path must include
the drive letter.
<TEMP> represents the fully qualified directory specification where
the fix is located. On Windows systems, this must include the drive
letter.

6.2 Verifying the update
------------------------
1. To verify the agent was updated correctly, use the "tacmd" command
to view the agent's current version after the agent is restarted.
You are required to log in to a Tivoli Enterprise Monitoring
Server prior to viewing the agent version.

For example:
On UNIX systems, where $CANDLEHOME is the IBM Tivoli Monitoring
installation directory, the default location is '/opt/IBM/ITM'.

> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>
> $CANDLEHOME/bin/tacmd listSystems -t HV

On Windows systems, where %CANDLE_HOME% is the IBM Tivoli
Monitoring installation directory, the default location
is 'C:\IBM\ITM'.

> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems -t HV

Note: The component (-t) for the "tacmd listSystems" command is
specified as two characters (HV), not three characters (KHV).

When the agent update is successful, the agent version is:
06.31.10.01


7.0 Known problems and workarounds
==================================

Abstract: After upgrade, the help text for new/ modified attribute groups is not
displayed at times

Problem: After upgrading Tivoli Enterprise Portal Server support for
Hyper-V agent using the Application Support Installer(ASI), the updated help
text may not be displayed. The online help text for new and modified attribute
groups might not be available after upgrade of agent support using patch ASI.

Workaround: Restart the IBM Eclipse Help Server and then access the online
help.


Abstract: If you remotely update the Hyper-V Server agent to V6.31.10.01,
the agent update fails (Defect: 154075).

Problem: If you remotely update the Hyper-V Server agent to V6.31.10.01,
the agent updates successfully, but displays the status as failed.
You can ignore this status message, the agent has updated successfully.

Workaround: We don't have any workaround for this issue.


8.0 Additional product information
==================================
None


9.0 Notices
===========
This information was developed for products and services offered in the United
States. IBM may not offer the products, services, or features discussed in this
document in other countries. Consult your local IBM representative for information
on the products and services currently available in your area. Any reference to an
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IBM product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user's responsibility to evaluate and verify
the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.

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