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JavaScript rendering Packed Bubble chart keeps working forever when viewing downloaded MHT output of an active report

Troubleshooting


Problem

Customer created an active report in Cognos BI 10.2.2, imported it into Cognos Analytics 11, recreated saved MHT output in Cognos 11.0.10. When viewing the saved output in Cognos UI or opening the downloaded version of the output from the local disk all parts of the output are rendered except some Bubble charts. IE reports that a JavaScript has been working for long time.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0.10","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 January 2026

UID

swg22016375