Troubleshooting
Problem
When attempting to upgrade from a previous version of Cognos Analytics, upon restart, the Cognos Content Manager fails to start properly due to a DPR-CMI-4006 error in Cognos Configuration.
Symptom
When attempting to start the Cognos Analytics software, the following error message is in the Cognos Configuration tool:
DPR-CMI-4006 Unable to determine the active Content Manager
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.10;11.0.9;11.0.8;11.0.7;11.0.6;11.0.5;11.0.4;11.0.3;11.0.2;11.0.1;11.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
swg22016035