IBM Support

Collect troubleshooting data for the IBM Infosphere Master Data Management Advanced Edition (Physical MDM)

Troubleshooting


Problem

You are having a problem with the IBM Master Data Management (MDM) products. You would like to know what information you must collect (MustGather) so that the IBM Master Data Management Support team can diagnose your problem. If you gather this documentation before contacting support, it will expedite the troubleshooting process and save you time.

[{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF010","label":"HP-UX"}],"Version":"11.0.0;11.3;11.4;11.5;11.6;11.6.0.1;11.6.0.2;11.6.0.3;11.6.0.4;11.6.0.5","Edition":"Advanced Edition","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
27 April 2022

UID

swg22015932