PJ45075: CASE CLIENT USER WITHOUT SUFFICIENT PERMISSION CAN CLICK TO START OR DISABLE "READY" TASK VIA THE CASE INFORMATION WIDGET

APAR status

• Closed as program error.

Error description

• When a user opens a case that contains a manually launched task
  in the ready state the "Start" and "Disable" buttons are enabled
  even when the user does not have permission to start or disable
  the task.  If the user does not have permission to start or
  disable the task, then Start and Disable should be disabled.
  When the user clicks the Start to launch the task will result in
  the following error:
  
  The following error occurred while processing a request on the
  application server: The requester has insufficient access rights
  to perform the requested operation.
  --------------------------------------------------
  An error occurred on the application server.
  Additional information about the error is in the application
  server log files.
  FNRPA0628
  
  
  Steps to reproduce:
  1. Create solution with a manually launched task
  2. Save and deploy solution
  3. Add 2 users to solution role, e.g. User1 and User2
  4. Change User2 to remove access permission to case folder for
  solution
  5. Login to case client as User1, create a case, save and logout
  6. Login to case client as User2, open case with task in Ready
  state
  
  Expected results:
  The Start and Disable are both disabled, since User2 does not
  have permission to start or disable the Ready task
  
  Actual results:
  Start and Disable are both enable.  User encounters an error
  attempting to start the Ready task
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Case client users without sufficient privileges to start or  *
  * disable tasks.                                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to ICM 5.3.2 or later releases.                      *
  ****************************************************************
  

Problem conclusion

• Fixed in ICM 5.3.2.  With this fix, the Start and Disable
  buttons are disabled when the current Case Client user does not
  have sufficient privileges to start or disable the ready task.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PJ44931

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels

• R531 PSY

     UP