Troubleshooting
Problem
Attempts to start IBM DOORS Web Access (DWA) after upgrading to 9.6.1.7 or higherfails to start with error: SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-8443"]
Symptom
In the catalina log file:
SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-8443"]
java.io.IOException: Get Key failed: Inappropriate key specification: Invalid RSAPrivateKey encoding, data overrun.
[{"Product":{"code":"SSYQCV","label":"IBM Engineering Requirements Management DOORS Web Access"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.6.1.7;9.6.1.8;9.6.1.9;9.6.1.10","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg22015332