IBM Support

Datastage Designer or Director login receives the following error, An unexpected runtime error (481) occurred. Check that the product is installed correctly and there is enough free disk space.

Troubleshooting


Problem

When trying to open any of the DataStage clients (Designer client,or Director client) , the following error is received, "An unexpected runtime error (481) occurred. Check that the product is installed correctly and there is enough free disk space."

Symptom

Unable to login to DataStage Designer or Director Client.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.3;11.5;11.7","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

ibm15691584