IBM Support

IBM Netcool/Impact 7.1.0 Fails to install correctly on zLinux RHEL 7.

Troubleshooting


Problem

On some zLinux boxes, an IBM Netcool/Impact 7.1.0 install can appear to be successful, even though a failure occurred setting up svn for policies and etc artifacts. This can happen on zLinuz RHEL 7 boxes, depending on the combination of library versions installed.
 

Symptom

Various symptoms are seen:
1. Saving/Editing a policy will not be possible from the UI.
2. The following error will be seen in the logs svn: E155007: '<directory>' is not a working copy
3. Fix Pack upgrades will fail.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSB2GF","label":"Netcool\/Impact"},"ARM Category":[{"code":"a8m500000008ZtoAAE","label":"Impact-\u003EInstallation"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1.0","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm15690679