IBM Support

Security Bulletin: IBM Tivoli Netcool Service Quality Manager is affected by an Open Source Apache POI vulnerability (CVE-2017-12626)

Created by Wei Li on
Published URL:
https://www.ibm.com/support/pages/node/569053
569053

Security Bulletin


Summary

IBM Tivoli Netcool Service Quality Manager (TNSQM) is affected by an Open Source Apache POI vulnerability.

Vulnerability Details

CVEID: CVE-2017-12626
DESCRIPTION: Apache POI is vulnerable to a denial of service, caused by an error while parsing malicious WMF, EMF, MSG and macros and specially crafted DOC, PPT and XLS. By persuading a victim to open a specially crafted file, a remote attacker could exploit this vulnerability to cause the application to enter into an infinite loop or an out of memory exception.
CVSS Base Score: 5.5
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/138361 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H)

Affected Products and Versions

IBM Tivoli Netcool Service Quality Manager 4.1.4

Remediation/Fixes

None.  See workaround or contact IBM support

Workarounds and Mitigations

Download latest Apache POI. Follow below instructions to replace the Apache POI jar files in IBM Tivoli Netcool Service Quality Manager 4.1.4.
1) Stop Oracle and TNSQM
2) Switch to the same user who installed the product, for example user "saserver", and locate the install directory, for example /appl/
3) Backup and remove all poi*.jar files from these locations:
oracle/product/11.2.0/db_1/sqldeveloper/sqldeveloper/lib
sa/lib/tp
4) Copy the latest poi*.jar files to the above locations.
5) Start Oracle and TNSQM

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References

Complete CVSS v2 Guide
On-line Calculator v2

Complete CVSS v3 Guide
On-line Calculator v3

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Related Information

IBM Secure Engineering Web Portal
IBM Product Security Incident Response Blog

Change History

10 April 2018: Original Version Published.

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

Review the IBM security bulletin disclaimer and definitions regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

[{"Product":{"code":"SSKGK9","label":"Tivoli Netcool Service Quality Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"4.1.4","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg22015185

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