Troubleshooting
Problem
When setting up SAML for Shares, you might run into issues such as:
- Invalid SAML response.
- Email is required in the SAML response.
- Redirected to login page with no error.
- Or other SAML-related errors.
Shares typically provides a clear message about what the failure was in red text on the login page, but some require a deeper look into the logs or SAML response itself. First, refer to the documentation for the appropriate setup steps: https://downloads.asperasoft.com/en/documentation/34
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGSS4","label":"IBM Aspera Shares"},"Component":"","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
27 April 2020
UID
ibm15690397