LO51142: INSTALLATION OF FIX PACK FAILS WITH ERROR WHEN ATTEMPT TO APPLY ON NON-ENGLISH VERSION OF NOTES STANDARD

APAR status

• Closed as program error.

Error description

• Installation of Fix Pack (FP) fails with the error "Unable to
  Open: <file path
  to old install module >\updateSite.zip" in non-English Notes
  Standard
  Configuration (e.g. Notes Japanese edition).
  
  *** Steps to reproduce ***
  1. Put the install module of All Notes Client 8.0.2 (Standard
  Configuration,
  Japanese) in your local directory and proceed the installation.
  The
  installation ends without error.
  e.g. C:\Documents and Settings\support\Local
  Settings\temp\AllClient802
  
  2. After the installation, setup it.
  
  3. Remove the installation module of Notes Client 8.0.2. --->
  Its' important to
  reproduce the problem.
  
  4. Put the install module of All Notes Client 8.5.1 (Standard
  Configuration,
  Japanese) in your local directory and proceed the
  installation.
  e.g. C:\Download Directory\Lotus_Designer_adm851_Win\AllClient
  851
  
  5. During the installation, the installer displays the message
  that Notes was
  upgraded partially, but the installation itself ends with no
  error.
  
  6. Remove the installation module of Notes Client 8.5.1---> Its'
  important to
  reproduce the problem.
  
  7. Apply FP2 for Notes 8.5.1. During installation, the installer
  displays the
  error.
  
  ---------------------------
  IBM Lotus Notes 8.5.1 FP2
  ---------------------------
  
  Unexpected results have occurred during the provisioning
  operation.
  For additional information, please refer to the logs:
  C:\Program Files\Lotus\Notes\Data\\workspace\logs
  ---------------------------
  OK
  ---------------------------
  
  8. The install wizard ended with the following error.
  
  ---------------------------
  Install Wizard Completed
  
  The wizard was interrupted before IBM Lotus Notes 8.5.1FP2 could
  be completely
  installed.
  
  Your system has not been modified. To install this program at a
  later time,
  please run the installation again.
  
  Click Finish to exit the wizard.
  ---------------------------
  

Local fix

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# ANIA84VDQR.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NOTES CLIENT

• Fixed component ID

  5724E6255

Applicable component levels

• R851 PSN

     UP