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LO50596: EDITS TO WORD ATTACHMENTS IN NOTES CLIENT NOT SAVING

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APAR status

  • Closed as program error.

Error description

  • Configuration:
    Domino 8.0.1
    Standard and Basic client english
    
    Steps to reproduce:
    1. Open notesdocument with word attachment
    2. Rght-click on attachment. - select EDIT
    3. modify attachment in Word
    4. save modifications in Word --> a temp file is created in the
    users temp
    directory.  Viewing the temp file you will see that the
    modification has
    correctly been saved
    5. save notes document --> temp file has been deleted
    6. User must click the SAVE smarticon (toolbar icon) or the SAVE
    document
    action.
    7. view word attachment contents --> modification was not
    saved
    
    The attachment.modification is correctly saved multiple times,
    then suddenly it
    stops saving.  The notes client needs to be restarted to get the
    functionality
    working again.
    
    Note: This works fine for some time, but after 10minutes testing
    (sometimes
    more, sometimes less), suddenly the attachement modification
    isn't saved
    anymore.
    Customer doesn't modify anything else between the attachement
    save and  notes
    document save.
    The only action they do sometimes is to view the attachment
    after the
    attachment save and before the notesdocument save.
    After the problem occurs, that notes doesn't save the modified
    attachment, the
    user won't be able to save any attachment modifications anymore
    until he
    restarts the notes client.
    
    Although the issue is reported as intermittent it is easy to
    reproduce between
    opening and viewing and saving the attachment.
    

Local fix

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# SDOY7FZCKH.
    

APAR Information

  • APAR number

    LO50596

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    802

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-08

  • Closed date

    2010-06-03

  • Last modified date

    2010-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

  • Fixed component name

    DOMINO SERVER

  • Fixed component ID

    5724E6200

Applicable component levels

  • R802 PSN

       UP

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Document Information

Modified date:
03 June 2010