IBM Support

PartnerWorld Remote e-mail support for Sterling Contro

Troubleshooting


Problem

Unable to logon using the Web Console

Symptom

New install, cannot connect to web console, and the ICC Console (thick
Client) can only be accessed from the server where ICC is installed...
Get unable to launch application error when try to connect from
workstations...

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.0.0.1;6.1;6.1.0.1;6.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg22014860