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Error: system is already running XXXX when execute STAP installer

Troubleshooting


Problem

The database server kernel was recently updated and we tried to upgrade STAP using the latest installer as our client does not use GIM. On executing, the following error messages was returned: [root@centos7a tmp]# ./guard-stap-9.0.0_r90265_v90_4-rhel-7-linux-x86_64.sh Verifying archive integrity... All good. Uncompressing guard-stap............................................................................. TARGET_TAG=9.0.0_r90265_v90_1 TARGET_PROCESSOR=x86_64 BUILD_BUILD=90265 Script appears compatible with this system. Installer is 9.0.0_r90265_v90_1-linux-rhel-7-x86_64 Detected previous STAP installation Do you want to update the previous STAP installation? [y/N] y Guardium STAP updater version 1.50 August 6, 2013 Error: system is already running 90265 Error updating STAP Even executed "guard-stap-update", it still gives the same error implying KTAP is loaded. [root@centos7a guard_stap]# ./guard-stap-update /tmp/guard-stap-9.0.0_r90265_v90_4-rhel-7-linux-x86_64.sh /usr/local/ Guardium STAP updater version 1.50 August 6, 2013 Error: system is already running 90265 [root@centos7a ~]# lsmod |grep ktap ktap_90265            704542  3

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium S-TAP","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg22014211