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QRadar: Blue Coat Cloud (WSS) ThreatPulse TLS Connections with QRadar

Troubleshooting


Problem

Blue Coat Web Security Service REST API protocol does not work in patches prior to 7.2.8 Patch 7.

Symptom

Important: This is issue is resolved in QRadar versions 7.2.8 Patch 7 and above. This issue does not affect QRadar 7.3.0 Installation.

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Log Activity","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3;7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
28 January 2021

UID

swg22007705