IBM Support

ICC unable to monitor iSeries with IBM Control Center

Troubleshooting


Problem

ICC 6.1.0.1 currently monitoring Sterling File Gateway, C:D for z/OS, UNIX, Linux, windows. We are attempting to monitor AS/400 (iSeries, IBM i system) and having issues. We login but never complete the process to monitor C:D on the machine.

Symptom

We login but never complete the process to monitor C:D on the machine

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.1.0.1;6.0.0.1;5.4.2.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRS27","label":"IBM Sterling Connect:Direct for i5\/OS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"3.8;3.7","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
24 July 2020

UID

swg22007507