IBM Support

QRadar: "Appliance Type" is missing in "System and License Management"

Troubleshooting


Problem

When installing an Event Processor using the wrong activation key on a 7.2.x version of QRadar. Adding or modifying the Managed host the Appliance Type column is empty. When you add a connection to the management host and try to specify the Event Processor in the initial setup, only the Console can be selected. The Event Processor is not displayed.

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Document Information

Modified date:
04 February 2019

UID

swg22006935