Troubleshooting
Problem
User clicks "Group - Consolidate By Steps - User-defined Business Rules" User chooses parameters, and clicks 'Run'. A job gets created inside the batch queue. User then opens the batch queue. The job status changes to 'Finished with Error' User double-clicks on the relevant batch job. In the 'Details Section', there is an error.
Symptom
Details
Text
Error in UDBR: OLE error code 0x80070005: Access is denied.
Execution of UDBR not OK for: <period>, <parameters>
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg22006697