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IBM API Connect Support Lifecycle Policy

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Abstract

This document explains the support model IBM API Connect follows and provides a summary about each product version in market at the time of publication.

Content

IBM API Connect follows the IBM Continuous Delivery (CD) support model to deliver new capabilities to meet market demand, unless otherwise denoted in this article. It is highly recommended to read the following articles to learn about the details.

CD Support Lifecycle Policy: https://www.ibm.com/support/pages/node/718163

CD FAQ: https://www.ibm.com/support/pages/node/718161

The IBM CD support lifecycle policy provides a continuous delivery release stream, where new functionality, security updates and defect fixes are provided.  These are called Continuous Delivery Update Packages.  Optionally, the policy allows for some CD update packages to be designated as Long Term Support Release (LTSR) update packages.  Not all products provide these.  API Connect does provide a Long Term Support option for each version in market at the time of publication. 

Support and Fixes: [Verbatim from the CD Policy FAQ] “Clients can contact IBM technical support for product technical assistance for as long as the product Version/Release has not yet reached End of Support (EOS).  This support assistance is available for at least two years for all CD update packages for a product release.  However, defects and security updates will only be provided on the latest two CD update packages” along with currently supported Long Term Support Releases. By default, defect fixes are delivered in the next CD update package and next LTSR fix pack.

The IBM Software Product Compatibility Reports should be referenced to identify the latest list of CD Update Packages and supported Long Term Support Releases, as well as system requirements.

Versions in market

IBM API Connect has three versions in market: V10.0.x (latest), V2018.x, V5.0.x

IBM API Connect V10.0.x

API Connect V10 is the latest product release stream.  New functionality, security updates and defect fixes are delivered in CD update packages.  V10 uses the V.R.M.F format for product numbering described here with CD update packages delivered using V.R.M numbering.

For lifecycle dates, see: Software lifecycle page for IBM API Connect 10.0.x.  API Connect V10 plans to support 3+1 years from general availability. It is noted that the IBM CD support lifecycle policy requires a minimum of 2 years + 1 year extension (2+1).

For the latest list of CD and LTS packages: See the Software Product Compatibility Reports.

Search on and select “IBM API Connect”.  When choosing a CD Update Package, it is recommended to deploy the latest. 

V10.0.1 is designated as a Long Term Support Release (LTSR) update package.  The IBM CD support lifecycle policy is followed for minimum support duration of one year from general availability and will follow publishing guidelines for future EOS (see the policy).  On-going maintenance at regular intervals is provided, using fix packs V10.0.1.x, which follow V.R.M.F numbering.  Beyond security updates and defect fixes it is possible that currency of 3rd party code, such as open source, may be updated.  Fix packs are published on Fix Central.  

IBM API Connect V2018.x

API Connect V2018 is not the latest product release.  As such only security updates and defect fixes are provided.  V10 is recommended for all new deployments.  V2018 follows a date-based format (Year.Quarter.Release.Fixpack) for product numbering. 

V2018.4.1 is the last update package and designated as a Long Term Support Release (LTSR).  Only the latest level receives defect fixes and security updates, through on-going maintenance, at regular intervals, using fix packs V2018.4.1.x numbering.  Beyond security updates and defect fixes it is possible that on-going currency of 3rd party code, such as open source, may require to be updated.  Fix packs are published on Fix Central.  

V10 is recommended for all new deployments and upgrades. 

IBM API Connect V5.0.x

API Connect V5 has announced End of Support (EOS) for April 30, 2022.  Support Extensions are available for purchase through December 31, 2022. Contact your account rep to request a support extension quote.  While the support extension is less than a typical 12 month period, a longer initial notification of 18 months from EOS was provided for planning.  V5 uses the V.R.M.F format for product numbering described here.

 

V10 is recommended for all new deployments and upgrades.  To better support upgrades the V10 license introduces new migration enhancements. See section “1. Modification to IBM Temporary Additional Use Policy” in License L-RJON-BRSHKF.

V5.0.8 is the last update package and designated as a Long Term Support Release (LTSR).  Only this latest level receives defect fixes and security updates through fix packs following the numbering of V5.0.8.x.  Fix packs are published on Fix Central.   Note that IBM will not support issues related to Debian 7 on which earlier V5.0.x versions are built.

Getting Support

To get started with IBM Support, log into the IBM Support Community.   

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Document Information

Modified date:
21 November 2020

UID

swg22006450