IBM Support

SLC Rule list and alert not clearing correctly

Troubleshooting


Problem

A rule is firing even though the message id generated is not selected in the message list.

Symptom

An alert is being generated by the rule "Process already running" fired by message id "CSLC031E - Workflow running prior to start of monitoring".

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.1.0.1;6.0.0.1;5.4.2.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
22 June 2026

UID

swg22006152