Troubleshooting
Problem
Why am I unable to acces ACCE after we redeployed Content Platform Engine?
Symptom
During the login attempt, error is shown:
"A connection to the web client cannot be established by using the following URL: ..
This error can be caused by a configuration problem on the web application server or by a problem with the web client. Try to log in again. If the problem persists, report this error to your system administrator.
The following error was returned: {}&&."
Resolving The Problem
Ensure that WebSphere Class loader is set correctly with parent last.
[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2;5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg22005860