IBM Support

"HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY))" when running reports, caused by using Excel 2016 with incompatible version of Controller

Troubleshooting


Problem

User tries to run a report. An error appears.

Symptom

Number: 13
Source: frmReportRun
Description: Unable to cast COM object of type
'System.__ComObject' to interface type
'Microsoft.Office.Interop.Excel.Application'. This operation failed
because the QueryInterface call on the COM component for the interface
with IID '{000208D5-0000-0000-C000-000000000046}' failed due to the
following error: Error loading type library/DLL. (Exception from
HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at Cognos.Controller.Forms.Form.frmReportRun.InitXll()
at Cognos.Controller.Forms.Form.frmReportRun.RunReport(Int32 lWhere)
at
Cognos.Controller.Forms.Form.frmReportRun.ISend_DoSendToApplication()
at Cognos.Controller.Forms.Form.frmReportRun.IForm_DoClick(Int32
lCmd, String& sTag)

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg22005277

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