Troubleshooting
Problem
Maximo login screen displays error message after a user logs out and try to log back in again within one minute after installing Maximo feature pack 7.6.0.8,
Symptom
Message:
The LTPA token that is used to login is invalid. LTPA tokens are used for the login process when WebSphere Application Server Security is enabled. Wait a few seconds and then try again to login. If the problem persists, clear your browser cookies or restart the browser.
[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m0z000000cvcNAAQ","label":"Security"},{"code":"a8m50000000CbCgAAK","label":"System"}],"ARM Case Number":"TS004801687","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.0;7.6.1;and future releases"},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
15 September 2025
UID
swg22005201