Troubleshooting
Problem
Agentless protocols in QRadar that use Server Message Block version 1 (SMBv1) no longer connect properly due to Microsoft Windows disabling this protocol on all operating systems. This technical note describes a workaround to use an intermediate server.
Symptom
Important
IBM released QRadar protocol RPMs to support both SMBv1 and SMB2 to resolve the connection issues related Microsoft's disabling the SMBv1 connectivity. This release update enhanced the existing SMB protocols for QRadar to allow connections by using the SMBv2 file-sharing protocol. To enable SMBv2, all five protocol RPMs must be installed in a single command. Administrators can update their protocols to the latest version by using the procedure outlined as Option 1: Update QRadar protocols to a version that supports SMBv2.
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Document Information
Modified date:
23 February 2023
UID
swg22004891