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PI50530: CITRIX WEB-INTERFACE RECORDING DOESN'T WORK WHEN ICA FILE IS SENT IN CHUNKED TRANSFER-ENCODING

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APAR status

  • Closed as program error.

Error description

  • While recording the customer's AUT using Web-interface, Citrix
    client opens but immediately throws an error message "ICA File
    not found". The Temp folder contains multiple temp ICA files
    starting with "wi-" with the same time stamp instead of a single
    ica file that is typically seen. The icaFile in temp folder
    contains invalid characters when tried to be opened with a text
    editor.
    I noticed that the file contents of some of these "wi-*.ica"
    files start with 586 which could be the chunk size. It appears
    that RPT saves each chunk into a separate wi*.ica file and then
    one of them is supplied to the Citrix client while recording
    which can't be interpreted by the client leading to the error.
    The HTTP Response headers for the request that picks up the ICA
    file contains "Transfer Encoding: Chunked".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * RPT/RST users                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Please see error description                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in 9.0 Release
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI50530

  • Reported component name

    RAT PRF TST CIT

  • Reported component ID

    5724J9608

  • Reported release

    870

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-14

  • Closed date

    2016-03-13

  • Last modified date

    2016-03-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RAT PRF TST CIT

  • Fixed component ID

    5724J9608

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMMM5","label":"Rational Performance Tester"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"870","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021