Troubleshooting
Problem
From PCAP version "727b256", HyperThreading needs to be enabled in the BIOS to install the update.
Resolving The Problem
IBM 3650 M4
- On Post, press F2 to enter the BIOS System Setup.
- Under System Setting, go to Processors
- Set Hyper-Threading <Enable>
- Press Esc twice.
- Choose Save Settings from the BIOS menu to save all settings.
- Choose Exit Setup.
- From the Menu Do, you want to exit Setup Utility type Y.
DELL R730
- On Post, Press F2 to enter the BIOS System Setup.
- From System Setup Main Menu, Select System BIOS.
- Under System BIOS Settings Menu set:
Select Processor Settings > Logical Processor > Enabled.
- Press Esc twice and Save Changes.
- Select OK to confirm the Changes.
- Press Esc and Yes to exit and reboot.
Where do you find more information?
[{"Product":{"code":"SSMU35","label":"IBM QRadar Network Packet Capture Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Configuration","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
28 October 2020
UID
swg22003525