IBM Support

QRadar: WinCollect: “MMC could not create the snap-in"

Troubleshooting


Problem

WinCollect Stand Alone deployments are showing errors when trying to open the WinCollect Configuration Console.

Symptom

WinCollect Stand Alone deployments may show below error message when trying to open the WinCollect Configuration Console.

“MMC could not create the snap-in”.

MMC could not create the snap-in. The snap-in might not have been installed correctly.

This issue has been reported on Windows Server 2008

Cause

Invalid entries were added to the machine.config file during a Windows Update.

Resolving The Problem

To resolve the issue, please refer to this Microsoft Link where the solution is provided.

Unable To Open MMC On Windows Server 2008




Where do you find more information?

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"WinCollect","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
10 May 2019

UID

swg22003088