Troubleshooting
Problem
When trying to attach to a LDAP directory Server using the test functionality in Cognos Configuration, an error message is displayed and the connection fails. This occurs for LDAP and LDAPS (LDAP via SSL).
Symptom
CAM-AAA-0146 The namespace 'xxx' uid is not available. CAM-AAA-0064 The function 'CAM_AAA_Configure' failed. CAM-AAA-0056 Unable to authenticate. CAM-AAA-0064 The function 'LDAPHandlePool::Get()' failed. CAM-AAA-0026 The function call to 'ldap_simple_bind_s' failed with error code: '81' Can't contact LDAP server
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
swg22002783