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Cancel button added to Maximo application not working

Troubleshooting


Problem

This document offers information about adding a CANCEL functionality to Maximo applications

Symptom

You have added CANCEL option in toolbar menu of PR application but that option is not working.

Steps -

1) Go to Application Designer and search for PR application
2) Click Select action - > Open 'Add/Modify Toolbar menu'
3) Click new row in 'Add/Modify Toolbar menu' dialog box and update values as - Element type = OPTIONS, Key Value = CANCEL, Tabs = ALL

You can see the CANCEL button is created in PR application toolbar but it is not performing any action when clicked.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Appl Designer","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg22001328