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CQ error "Creating ActiveX Scripting engine failed"

Troubleshooting


Problem

ActiveX error when attempting to submit or modify ClearQuest records in Windows platform.

Symptom

ClearQuest Windows native client:

ERROR! Creating the ActiveX Scripting engine failed. Scripting engine
is probably not correctly registered or CLSID incorrect.
The complete script test has been written to the file:
\full\path\to\file.txt

ClearQuest Eclipse client:

Exception

Creating the ActiveX Scripting engine failed. Scripting engine is
probably not correctly registered or CLSID incorrect.
The complete script text has been written to file
\full\paht\to\file.txt

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Client - Eclipse RCP","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0;8.0.1;9.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21993443