Troubleshooting
Problem
You might be unable to log into any Maximo Anywhere apps due to error "BMXAA0024E".
Symptom
You can see error "BMXAA0024E" in the Maximo Server systemout.log file.
For example:
"
[MAXIMO] [CID-MXOSLC-481] BMXAA0024E - The action READ is not allowed on object SYNONYMDOMAIN. Verify the business rules for the object and define the appropriate action for the object.
psdi.util.MXAccessException: BMXAA0024E - The action READ is not allowed on object SYNONYMDOMAIN. Verify the business rules for the object and define the appropriate action for the object.
at psdi.mbo.MboSet.getNextRecordData(MboSet.java:3134)
at psdi.mbo.MboSet.getDiscardableMbo(MboSet.java:2162)
at psdi.mbo.MboSet.getMbo(MboSet.java:2002)
at psdi.iface.mos.MboSetIterator.get(MboSetIterator.java:95)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResourceAsObject(OSOslcJsonSerializer.java:713)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResource(OSOslcJsonSerializer.java:864)
at com.ibm.tivoli.maximo.oslc.provider.OSGETRouteHandler.handleRequest(OSGETRouteHandler.java:383)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.handleRoute(MaximoOslcProviderServlet.java:724)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doGet(MaximoOslcProviderServlet.java:446)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doPost(MaximoOslcProviderServlet.java:206)
or
[MAXIMO] [CID-MXOSLC-481] BMXAA0024E - The action READ is not allowed on object MAXVARS. Verify the business rules for the object and define the appropriate action for the object.
psdi.util.MXAccessException: BMXAA0024E - The action READ is not allowed on object MAXVARS. Verify the business rules for the object and define the appropriate action for the object.
at psdi.mbo.MboSet.getNextRecordData(MboSet.java:3134)
at psdi.mbo.MboSet.getDiscardableMbo(MboSet.java:2162)
at psdi.mbo.MboSet.getMbo(MboSet.java:2002)
at psdi.iface.mos.MboSetIterator.get(MboSetIterator.java:95)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResourceAsObject(OSOslcJsonSerializer.java:713)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResource(OSOslcJsonSerializer.java:864)
at com.ibm.tivoli.maximo.oslc.provider.OSGETRouteHandler.handleRequest(OSGETRouteHandler.java:383)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.handleRoute(MaximoOslcProviderServlet.java:724)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doGet(MaximoOslcProviderServlet.java:446)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doPost(MaximoOslcProviderServlet.java:206)
In Mobile First Server's Systemout.log,
00000095 TpaeCustomAut I processRequest() - Request URI=/MaximoAnywhere/apps/services/api/WorkExecution/iphone/login
[10/19/16 11:25:56:567 EST] 00000095 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [GadgetAPIServlet] in application [IBM_Worklight_project_runtime_MaximoAnywhere]. Exception created : [com.worklight.server.auth.api.WorkLightAuthenticationException
at com.worklight.core.auth.impl.AuthenticationContext.checkAuthentication(AuthenticationContext.java:818)
at com.worklight.core.auth.impl.AuthenticationContext.login(AuthenticationContext.java:951)
at com.worklight.core.auth.impl.AuthenticationServiceBean.login(AuthenticationServiceBean.java:126)
at com.worklight.gadgets.serving.handler.LoginOnDemandHandler.doPost(LoginOnDemandHandler.java:68)
at com.worklight.gadgets.serving.GadgetAPIServlet.doGetOrPost(GadgetAPIServlet.java:150)
at com.worklight.gadgets.serving.GadgetAPIServlet.doPost(GadgetAPIServlet.java:110)
[{"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.2;7.5.2.1;7.6.0.0;7.6.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21992614