Troubleshooting
Problem
If name resolution is not working, the auto update cannot connect to download updates.
Symptom
When an auto update fails to connect and install an update the following system notification is generated for QID 38750066:
38750066 - Automatic updates could not complete installation. See the Auto Update Log for details.
38750066 - Automatic updates could not complete installation. See the Auto Update Log for details.
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtDAAQ","label":"Auto Update"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
08 December 2020
UID
swg21992601