Troubleshooting
Problem
None of the users are able to open any of the applications : Contributor Web Client Event Handler (errorCatch) Internal Error: An unexpected error occurred Component error: (0x800a138f) Component description: unable to get value of the property 'selectsinglenode' object is null or undefined Script catching error: planning23.htm::open_onclick:catch
[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21991734