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ICC CSS constructor not initialized with java.lang.NoClassDefFoundError.

Troubleshooting


Problem

IBM Content Collector (ICC) Content Search Services (CSS) constructor fails to initialize with java.lang.NoClassDefFoundError.

Symptom

The following message can be seen from the CSS log:

  <message>IQQG0180E The constructor [com.ibm.afu.icc.ctor.AfuConstructor] initialization process failed because the constructor class cannot be loaded. Error details: com.filenet.api.exception.EngineRuntimeException.
Causes of the problem:
  IQQG0020E java.lang.NoClassDefFoundError: com.filenet.api.exception.EngineRuntimeException
  IQQG0020E java.lang.ClassNotFoundException: com.filenet.api.exception.EngineRuntimeException
     java.net.URLClassLoader.findClass(URLClassLoader.java:434)
     java.lang.ClassLoader.loadClass(ClassLoader.java:653)
      java.lang.ClassLoader.loadClass(ClassLoader.java:619)
     java.lang.J9VMInternals.verifyImpl(Native Method)
     java.lang.J9VMInternals.verify(J9VMInternals.java:72)
     java.lang.J9VMInternals.initialize(J9VMInternals.java:134)
     java.lang.J9VMInternals.newInstanceImpl(Native Method)
     java.lang.Class.newInstance(Class.java:1345)
     com.ibm.ecmts.constructor.ConstructorsRepository.init(ConstructorsRepository.java:171)
     com.ibm.es.nuvo.GlobalSystem.initialize(GlobalSystem.java:960)
     com.ibm.es.nuvo.Startup.main(Startup.java:166)</message>

Cause

Some jar files are missing.

Environment

IBM Content Collector
P8 Content Search Services

Diagnosing The Problem

Review the CSS log and check if the above message is reported.

Resolving The Problem

P8 Content Engine client is not installed correctly.
The client needs to be installed including the option "Other Application" as this is how the Content Engine java API will get installed.
If CE client is installed correctly with Other Application, the required jar files will be deployed automatically.

However, if the CE client was not installed correctly at first and you need to re-run the installer after ICC for CSS support is already installed and deployed, manually perform the following steps:

  • Re-install CE client with the option "Other Application"
  • After CE client is successfully re-installed, copy these two files:
      • ../IBM/FileNet/CEClient/lib/log4j-1.2.14.jar
      • ../IBM/FileNet/CEClient/lib/Jace.jar
    and place them into this directory:
      • ../IBM/ContentSearchServices/CSS_Server/plugins/
  • Restart CSS service and review the log to verify that the error does not occur.

[{"Product":{"code":"SSAE9L","label":"Content Collector"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.1.3;4.0.1.2;4.0.1;4.0;3.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21990071

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