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Guardium GIM installation failed with error "Can't locate Sys/Syslog.pm" or "Can't locate Data/Dumper.pm"

Troubleshooting


Problem

Attempting to install Guardium GIM on a Red Hat Enterprise Linux Server and getting a failed installation error "Can't locate Sys/Syslog.pm" or "Can't locate Data/Dumper.pm".

Symptom

The following is an example of the error messages on the server where GIM is being installed:

Can't locate Sys/Syslog.pm in @INC (@INC contains:
/opt/IBM/Guardium/GIM/modules/GIM/9.0.0_r85844_1-1469003132/perl5
/usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at GIM.pm line 103.
BEGIN failed--compilation aborted at GIM.pm line 103.
Compilation failed in require at
/opt/IBM/Guardium/GIM/modules/GIM/9.0.0_r85844_1-1469003132/rc line 18.
BEGIN failed--compilation aborted at
/opt/IBM/Guardium/GIM/modules/GIM/9.0.0_r85844_1-1469003132/rc line 18.
Failed installing UTILS
Installation failed

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9;10;11","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
02 July 2019

UID

swg21990011

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