Troubleshooting
Problem
In Inventory Usage Application, when you create a new record, use the button "Select Itens fro return" and filter by field Workorder. This filter does not show Workorders with status CLOSE and CAN, but shows work orders based on synonyms of CLOSE and CAN.
Symptom
When the "Select Items for Return" button is clicked the records are presented to the USER to select the items from the popup which brings the workorders and the items.
The query fired to come up with this list of items from MATUSETRANS table does not consider workorders in CLOSED and CAN status. But if you have a synonym of CLOSED or CAN status in the system, those are not ignored.
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Inventory","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
swg21989749