IBM Support

Cannot Launch the IBM Control Center Console

Troubleshooting


Problem

Attempts to launch the Console from the Control Center launch page result in an error, The requested service is no longer available.

Symptom

ERROR SCCWebClientServiceImpl - The requested service is no longer available. 'System:Name=EventProcessorService,Type=EventProcessor'
Stack Trace:
com.sterlingcommerce.scc.client.proxy.CCException: The requested service is no longer available. 'System:Name=EventProcessorService,Type=EventProcessor'

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.1.0.1;6.1;6.0.0.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21989619