Troubleshooting
Problem
Reading the results file when importing Job Code Default Data (JCDD) via Workbench.
Resolving The Problem
The results of your import can be viewed by clicking the binoculars icon (
). The spreadsheet is broken down into various tabs. Let’s review each tab:
· Properties Tab: This tab houses information about your import.
(1) This section contains your “Client Name”, the “Req Form” you loaded this JCDD for, the name of the import profile, the environment, and the user that imported the file.
(2) This section houses the statistics of your import. How many new JCDD values (Inserts), how many updates to existing JCDD, how many JCDD rows errored out, how many duplicates rows were found, and total rows processed. Each of these statuses are broken down further in the additional tabs.
(3) This section shows when the import was submitted to the Task Manager, when it was started, and when it was finished.

· Inserted Tab: This tab shows the JCDD that was processed as ‘new’ and therefore inserted into the BrassRing system.
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· Updated Tab: This tab shows the JCDD that was found to already exist in BrassRing and therefore may have just been ‘updated’.
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· Errors Tab: This tab is critical to review as it houses any JCDD that did NOT process due to an error. There is an additional column added to the end of this page that displays the detailed reason.

· Duplicates Tab: This tab shows any duplicate JCDD rows that may have been in your import spreadsheet. It is important to review the content of this tab as any JCDD that is shown has NOT been processed.
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JUMP TO:
| TOPIC | LINK |
| Table of Contents | Click Here |
| Preparing the JCDD Spreadsheet for Import into Workbench | Click Here |
| Performing the JCDD Import (Power User Access) | Click Here |
| Performing the JCDD Import (Tier 5 User Access) | Click Here |
| Common JCDD Import Errors and Resolutions | Click Here |
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Document Information
Modified date:
17 June 2018
UID
swg21988809