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STAP is yellow in System View if TAP_IP does not resolve

Troubleshooting


Problem

An IBM Security Guardium collector (any version) will show a yellow (not synchronized) status for an STAP on the System View pane of the GUI if the TAP_IP parameter of guard_tap.ini cannot be resolved to a valid IP address by the collector.

Symptom

STAP has yellow status in the collector's GUI.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.0;10.0.1;10.1;8.2;9.0;9.1;9.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21987867