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Error CM-CFG-5015 Content Manager cannot access the configuration file "/WEB-INF/cm/Validator.xml"

Troubleshooting


Problem

Cognos Services start successfully but it throws the following error during startup 09:41:33, 'CPS Producer Registration Service', 'StartService', 'Success'. 09:41:34, 09:41:35, 'Error connecting to the database, some services may not work properly. Check the logs for further details.', 'Run', 'Failure'. 09:41:35, 'Error connecting to the database, some services may not work properly. Check the logs for further details.', 'Run', 'Failure'. 09:41:34, 'com.cognos.pogo.monitoring.impl.RuntimeInfoPublisherImpl', 'pogo', 'Failure'. DPR-DPR-1035 Dispatcher detected an error. 09:41:40, '', '', 'Success'. 09:41:40, 'Dispatcher', 'Start', 'Success'.

Symptom

Open cogserver.log and you will see the following messages along with "CM-CFG-5015"

127.0.0.1:19700 0 2016-07-21 09:41:35.149 -5 Timer-23 JSM 2 1 Audit.JSM Run Error connecting to the database, some services may not work properly. Check the logs for further details. Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:<IP_Address> java.net.SocketException: Too many open files url:jdbc:JSQLConnect://<IP_Address:Port>/unix-cs Failure

Open p2pd_messages.log and you will notice the following error

000000a5 com.netflix.config.AbstractPollingScheduler E Error getting result from polling source
java.io.FileNotFoundException: /root/c11/configuration/startup-configuration.properties (Too many open files)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(FileInputStream.java:212)
at java.io.FileInputStream.<init>(FileInputStream.java:152)
at java.io.FileInputStream.<init>(FileInputStream.java:104)
at sun.net.www.protocol.file.FileURLConnection.connect(FileURLConnection.java:103)
at sun.net.www.protocol.file.FileURLConnection.getInputStream(FileURLConnection.ja…
at java.net.URL.openStream(URL.java:1057)
at com.netflix.config.sources.URLConfigurationSource.poll(URLConfigurationSource.java:182)
at com.netflix.config.AbstractPollingScheduler$1.run(AbstractPollingScheduler.java:163)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:319)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:191)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1153)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.lang.Thread.run(Thread.java:785)

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 January 2026

UID

swg21987603

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